Reviews
State Farm® Agent Ashley Johnston
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
April Brown
October 15, 2026
"I’ve always hated insurance. Honestly, I’ve spent most of my life convinced it was just a legal scam designed to take my money and give me a headache. 😂 Then I met Tim Ryan.
Now, I’m not saying Tim has single-handedly restored my faith in the insurance industry, but if anyone can make you actually like talking about insurance, it’s this guy. He’s knowledgeable, helpful, patient, and somehow manages to make something as exciting as insurance feel like a conversation with a friend instead of a hostage negotiation.
Tim actually takes the time to explain things, answer questions, and make sure you understand what you’re getting instead of just throwing a bunch of confusing words and numbers at you and hoping you sign on the dotted line.
So, if you’re like me and think insurance is a scam, give Tim a chance. 😂 I can’t promise you’ll suddenly love paying for insurance, but at least you’ll have a guy you trust helping you do it!
10/10 would recommend Tim. And honestly, if he can get ME to leave a positive review for an insurance agent, that should tell you everything you need to know because reviews are stupid but here we are. 🤣"
"Aww April, thank you for taking the time work with Tim. Wow- I think he deserves a raise after such a glowing review!!! At bare minimum we should frame this.
All jokes aside THANK YOU for sharing such an honest review. You’re right. Paying premiums, and dealing with the headache of insurance can not be what you look forward to. Now that you have Tim I’m glad to know you have someone on our team you can trust and makes everything feel simple. "
Richard
October 13, 2026
"Leslie is great!"
"Thank you, Richard! Leslie sure is great!!!"
Gabriel Silva
October 12, 2026
"Timothy Ryan was a great help while trying to resolve an issue. He was professional, well spoken and knowledgeable. Thank you for your help,Timothy!"
"Thank you, Gabriel. We really appreciate you taking the time to leave us a review. Hope you have an awesome week!! "
Leslie Pressel
October 8, 2026
"Ashley is great! The whole team is amazing and easy to work with."
"Thank you, Leslie!!"
Brad Rodecker
October 5, 2026
"I worked with Leslie to get my auto coverage set up and it was quick and painless. She answered all the questions I had and guided me through the process with no issues at all. So glad we switched over to State Farm! Thanks Leslie!"
"Thank you Brad for trusting our agency to help get everything setup!
Leslie and the whole team are here to help whenever you need!!
Thanks so much for sharing!"
brandon gross
October 5, 2026
"Great experience working with Brandy. Answered all of my questions promptly and accurately. Very helpful and got a great rate."
"Thank you, Brandon!!! Brandy is awesome you got lucky working with her ❤️"
Nanette Vanderver
October 3, 2026
"Very customer friendly. Alex did a great job saving me money on my renters insurance & promised to call me if things change for the auto insurance."
"Thank you, Nanette for sharing with us! Alex is a great guy, always happy to help! "
Phyllis Givan
October 2, 2026
"I was searching for a company that would cover our rebuilt title camper. I spoke with Alex and he was so helpful. He was able to not only get coverage for our camper but save us several hundred dollars on bundling our home and auto. He listened to my concerns and answered all my questions along with a follow up call. All documents were emailed to me immediately so I could have them even before the hard copies were mailed. I highly recommend this office for the level of professionalism!!"
"Thank you for sharing your experience with us Phyllis! Alex is such a great guy, I’m so happy he was able to get you covered! "
Isaac Vecchio
September 30, 2026
"State Farm is the best insurance because of the way they make things happen, they are honest, upfront and very professional. Their prices are really good too, and for all the benefits I get I feel safer on the road with State Farm."
"Thank you so much Isaac!! Happy to hear my team was able to help!!"
David
September 30, 2026
"Ashley is the best! She was able to get me the coverage I needed at a much better rate than I was paying before."
"Thank you, David!!"
Trenton Carroll
September 30, 2026
"Alex Garnick was super helpful and easy to work with. Very professional."
"Thank you, Trenton!!"
Ashton conte
September 24, 2026
"Ashley Johnston's state farm is absolutely amazing! They are always extremely easy to get ahold of and it never fails that they go above and beyond to help with whatever they can.
I have reached out many times with questions over the past few years and the staff is always extremely helpful and they are extremely quick with an answer. Not only that but they go above and beyond for there customers and community and I cannot thank them enough!
So if you need a great insurance company, get ahold of Ashley Johnston's StateFarm!"
"Thank you so much Ashton! We just love working with your family & the Monroe Fire Department. My office is available to help anytime we can.
"
Malia Leilani
September 22, 2026
"Called to cancel my life insurance and was told i had to sign a cancellation paper, I said that was fine. She immediately had an attitude and told me she’ll email it to me and than just hung up the phone. Not the most professional thing to do."
"We are sorry the interaction left you feeling this way. We always drive to provide professional and respectful service, and we apologize that your experience did not reflect that. We appreciate your feedback and we will use it as an opportunity to approve on how we handle situations like this going forward."
Mariah Lewis
September 22, 2026
"Brandy was able to add a driver to my insurance since I broke my foot and it didnt cost much more at all. She helped me feel better about coverage with someone else driving my vehicle and answered all of my questions. She was super helpful and gave me great peace of mind."
"Thank you, Mariah! So happy Brandy was able to help. "
Scott Kinderdine
September 22, 2026
"Everyone is very friendly & knowledgeable. They listen to your needs & respond accordingly. Great agent! I highly recommend this agent & company for your insurance needs."
"Thank you, Scott!!! We appreciate you so much taking time out of your busy day sharing your experience with our office. Thanks Scott!! "
Brie Frazier
September 21, 2026
"Very helpful, very kind! I would highly recommend using their services!"
"Thank you so much Brie!! "
z s
September 17, 2026
"Ashley and her team especially Brandy you guys Rock. Thank you so much"
"Thank you!! Brandy rocks that’s for sure. She’s a true leader for us all ❤️"
Rachel Northern
September 15, 2026
"Brandy was our agent and she did a fantastic job!!! I would definitely recommend her and State Farm!"
"Thank you!!! "
Lucille Mendheim
September 8, 2026
"Auto and Renters"
"Thank you!! Happy Tim was able to help!! "
Tonya Faulk
September 3, 2026
"The lady I talk to Leslie was great and so much help."
"Thank you, Tonya!"
Chuck Layne
September 3, 2026
"Timothy and others have always been more than helpful and attentive to my inquiries and requests. Very helpful in every situation. Can't thank them enough."
"Aww thanks! Tim does a fantastic job!
We thank you for leaving us a review Chuck!"
Bruce Swegan
September 1, 2026
"Very attentive to my changing needs with my multiple policies."
"Thank you, Bruce! Glad the team was able to help!! "
Brooke P
August 31, 2026
"Everyone I have spoken to at the office has been very helpful, professional, and kind! I am so grateful to have Ashley as my agent! Wouldn’t want anyone else!"
"Thank you, Brooke! Aww I’m happy to help you anyway we can, always ♥️"
Lori Lewis
August 31, 2026
"Timothy done an excellent job"
"Thank you!! "
Victoria Hubbard
August 28, 2026
"Leslie was truly knowledgeable and ensured I totally understood the process of selecting home and car insurance that fit my financial needs."
"Thank you, Victoria!! "